TERMS OF USE
Elucidate Estates Terms of Use
Last Updated: October 2023
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Elucidate Estates Real Estate Photography and Media Terms and Conditions
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1. Introduction:
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These terms and conditions ("Terms") constitute a legally binding agreement between Elucidate Estates ("Company," "we," "us," or "our") and the client ("Client," "you," or "your") engaging our real estate photography and media services. By using our services, you agree to these Terms.
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2. Services Offered:
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We offer real estate photography, videography, virtual tours, drone photography, and related media services. The scope of services will be defined in your service agreement or quote.
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3. Payment and Pricing:
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Payment terms, pricing, and accepted payment methods will be specified in your service agreement or quote. Any additional charges, including but not limited to travel fees or special requests, will be communicated and agreed upon in advance.
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4. Scheduling and Rescheduling:
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Services are scheduled based on mutual agreement between the Client and Elucidate Estates. Requests for rescheduling or cancellations must be made within 24 hours of original scheduled time slot. Late cancellations may incur fees as outlined in your service agreement.
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5. Property Access:
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It is the Client's responsibility to ensure access to the property at the scheduled time. The property should be prepared and staged for photography as per our guidelines, which will be provided.
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6. Copyright and Usage Rights:
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We retain the copyright to all photographs and media produced during the project. Clients are granted a limited, non-exclusive license to use the media for marketing and promotional purposes related to the property being photographed.
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7. Image Delivery:
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We will deliver edited images and/or media within [specified timeframe] in the format specified in your service agreement. Expedited delivery may be available for an additional fee.
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8. Editing and Retouching:
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We provide basic editing and retouching as part of our services. Advanced editing may be available for an additional fee.
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9. Cancellation and Refund Policy:
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Our cancellation and refund policy is detailed in your service agreement. Refunds are issued based on the terms outlined in the agreement.
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10. Liability and Insurance:
We maintain liability insurance for our services. Any damage to the property caused by our team will be covered by our insurance, up to the coverage limit.
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11. Client Responsibilities:
Clients are responsible for property readiness and ensuring a safe environment during the shoot. Any delays or issues related to property access or preparation may affect the quality of our services.
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12. Termination of Services:
We reserve the right to terminate our services if the Client fails to comply with these Terms or if circumstances prevent us from completing the project.
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13. Privacy and Confidentiality:
We respect the privacy of our Clients and will not disclose sensitive information or property details to third parties.
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14. Governing Law and Jurisdiction:
These Terms are governed by the laws of Texas. Any disputes will be resolved in the appropriate courts within that jurisdiction.
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15. Changes to Terms and Conditions:
We may update these Terms from time to time. Clients will be notified of any changes, and continued use of our services constitutes acceptance of the updated Terms.
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16. Contact Information:
For inquiries and support, please contact us at elucidateestates@gmail.com.
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17. Agreement Acceptance:
By engaging our services, you acknowledge that you have read, understood, and agreed to these Terms.
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18. Severability:
If any part of these Terms is found invalid, the remainder of the agreement remains in effect.
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19. Entire Agreement:
These Terms constitute the entire agreement between the Client and Elucidate Estates, superseding any prior agreements or understandings.